Privacy Policy

Effective Date: 1/1/2025

[Hotel/Guide Service Name] (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website or services, including booking accommodations and guided tours.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, payment information, and mailing address.
Booking Information: Dates of stay, number of guests, special requests, and guide service preferences.
Device Information: IP address, browser type, operating system, and referring URLs.
Cookies and Analytics: To improve user experience and analyze website traffic (see “Cookies” below).

2. How We Use Your Information

We use the information collected to:

Process reservations and guide service bookings.
Communicate with you about your stay or tour.
Send promotional offers or newsletters (only if you’ve opted in).
Improve our services, website functionality, and guest experience.
Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Payment processors for secure transaction handling.
Service providers (e.g., booking platforms or website hosts) under confidentiality agreements.
Authorities, if required by law or to protect our rights or guests’ safety.

4. Cookies and Tracking

Our website uses cookies and similar tracking tools to:

Save your booking preferences.
Measure traffic and usage patterns via tools like Google Analytics.
You can disable cookies through your browser settings, but this may limit functionality.

5. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal information.
Opt out of marketing emails at any time by clicking “unsubscribe.”
Contact us regarding your privacy rights at [insert email].

6. Data Security

We take reasonable measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect their data.

8. Phone Numbers

Your phone number will be used exclusively to send messages you have opted-in to receive based on your consent. We do not sell or share your personal information with third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have questions about this policy or your data, please contact:

McKenzie River Mountain Resort

POBox 60 Walterville OR 97413

541-822-6272